Data Protection & Privacy Policy

Last updated: 9th February 2026

Introduction

Urban Brix Property Ltd is committed to protecting your personal data and respecting your privacy.

This policy explains:

What personal data we collect
Why we collect it
How we store and use it
Your rights under UK data protection laws

We operate in the UK property sector, specialising in Rent to Rent and Buy to Sell strategies.

Who We Are

Urban Brix Property Ltd
Company Registration No: 16456210.
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Email: alison@urbanbrixproperty.co.uk

Data Controller: Alison Read – Managing Director of Urban Brix Property Ltd.

We are registered with the Information Commissioner’s Office (ICO) under the Data Protection Act 2018.

What Data We Collect

We may collect and process the following categories of personal data:

From Tenants, Buyers, Sellers, and Landlords:

Full name
Date of birth
Email address and phone number
Residential address and previous addresses
Proof of identity (passport, driving licence, etc.)
Proof of income or employment
Credit check information
Right to Rent documentation
Bank details (for payments or rent collection)
Tenancy references or guarantor details

From Contractors or Suppliers:

Business name and contact details
Copies of insurance certificates
Accreditation or licence details
Payment and bank information

From Website Visitors:

IP address and browser details
Any information submitted via contact forms or email

How We Use Your Data

We only collect and process data when we have a legal basis to do so, such as:

Purpose

To process tenancy or property sale/purchase

To manage rent collection or maintenance

To comply with legal obligations (e.g. Right to Rent, HMRC)

To send updates or marketing (with consent)

To verify contractor qualifications and insurance

Example

Contractual necessity

Legal obligation

Consent

Legitimate interest

Sharing Your Data

We may share your data with trusted third parties when necessary, including:

Credit referencing agencies
Utility companies or local councils
Letting agents or estate agents (if co-managed)
Legal advisers, accountants, or solicitors
Government bodies (e.g. HMRC, Home Office)
Maintenance contractors (for access arrangements)
Our redress scheme or regulatory bodies if a complaint is made

We will never sell or rent your data to third parties.

Data Storage and Security

We store your data:

On secure, password-protected systems
Using encrypted cloud-based platforms
With limited access to authorised personnel only

We retain personal data only as long as necessary:

Typically 6 years after a tenancy, sale, or transaction ends
Longer where required by law (e.g., for tax records)

Cookies (for Website Users)

Our website may use cookies to enhance your browsing experience.

Cookies collect:

Anonymous visitor data (e.g. Google Analytics)
Preferences and device/browser info

You can control cookies through your browser settings.

Marketing and Communications

We will only send you marketing communications if you have given explicit consent. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Breaches

In the unlikely event of a data breach, we will:

Notify the ICO within 72 hours (if required)
Inform affected individuals as soon as reasonably possible
Take remedial steps to limit any impact

Complaints

If you are unhappy with how we’ve handled your data, you can complain to us directly. You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk
Phone: 0303 123 1113

Changes to This Policy

This policy will be reviewed annually or when changes in law or our business require it. Updated versions will be published on our website and made available upon request.

Name: Alison Read
Position: Managing Director, Urban Brix Property Ltd
Date: 1st November 2025