Frequently Asked Questions

We are based in London and we operate across the South of England. If you’re unsure whether we cover your area, feel free to contact us.

We combine modern strategies with a personal touch. Our hands on approach, experience in both investment and Rent to Rent, and commitment to ethical property practices make us stand out.

No, we offer free, no obligation consultations for landlords, investors and tenants looking to explore their options.

We work with landlords, homeowners, property investors, and tenants looking for quality housing.

Absolutely. We’re happy to guide beginners through the basics of property investment, Rent to Rent and Buy to Sell. We believe in being fully transparent and offering advice wherever possible.

Book a free consultation with us. We’ll learn about your goals, experience level, and resources, then recommend the most suitable approach, whether it’s Rent to Rent or Buy to Sell.

No, you don’t need to live nearby. Many of our landlords and investors are based in other parts of the UK. We handle everything on your behalf and keep you informed with regular updates.

Most of our services are hands off and fully managed, but if you’d prefer to stay involved in the process, we’re flexible and can build a model that suits your needs.

You can contact us online, or call us directly on 07396 721002. We’re happy to answer your questions, no matter how big or small.

Landlords receive guaranteed rent every month, regardless of occupancy, with no voids or management stress. We also maintain the property to a high standard throughout the agreement.

No hidden fees, no nasty surprises. Everything’s upfront, fair, and simple. Like it should be.

Typically between 2-5 years, depending on the property and agreement terms. We’re flexible and tailor our contracts to suit the needs of each landlord.

Yes, when done properly with the correct contracts and permissions in place, Rent to Rent is a fully legal and widely used strategy. At Urban Brix, we ensure compliance with all relevant laws, including HMO licensing, planning permission (where applicable), and landlord consent.

Not all mortgage lenders permit Rent to Rent arrangements. However, we work with you to review your mortgage terms and can recommend specialist brokers if needed.

Yes, under our Rent to Rent agreements, Urban Brix takes full responsibility for all running costs, including utilities, council tax and general maintenance.

We typically seek 2-5+ bedroom properties in good condition or with minor cosmetic needs. Properties located near to hospitals or transport links are ideal, but we’re open to discussion, please contact us.

Yes, Urban Brix acts as the primary point of contact for all tenant related matters. You remain completely hands off.

Of course. We’re happy to schedule periodic inspections with you or your appointed agent. Transparency is key to our partnerships.

Yes! We regularly collaborate with private investors looking for hands off opportunities with strong ROI. If you’re interested in investing with Urban Brix, reach out to us to discuss your goals.

We assess properties based on purchase price vs. end value (GDV – Gross Development Value), renovation cost, local demand, comparable sales, and multiple exit strategies. We only proceed when the numbers make strong financial sense.

Urban Brix manages the entire refurbishment process using our trusted network of tradespeople and contractors. You receive regular updates, progress photos, and budget tracking throughout the project.

Absolutely. If you’re looking for a quick, hassle free sale, we can make you a fair offer and handle the process efficiently.

We use a mix of strategies, including estate agent relationships, direct to vendor marketing, auctions, and our professional network to find below market value or underperforming properties.

We purchase residential properties that require refurbishment or offer value add potential, including houses, flats and mixed use buildings. Condition and location are more important than type.

A full cycle typically takes 3-6 months, depending on the property condition, renovation scope, and the sales market. We provide clear timelines at the start of each project.

Yes! We offer fully managed investment opportunities where we handle everything from sourcing and refurbishing the property to marketing and resale.

In the unlikely event that the property doesn’t sell, we always have a Plan B. This could include renting the property or refinancing it. We assess the market risks carefully before purchase and have the exit strategies in place.

If everything is in order – references, deposit, and documents – you could move in within a few days. We aim to make the process as quick and smooth as possible.

The deposit is typically equivalent to 5 weeks’ rent and is protected in a government approved tenancy deposit scheme within 30 days of receiving your deposit, in compliance with UK law.

We offer responsive property management. Simply contact us via email and / or phone, and we’ll aim to resolve your issue as quickly as possible.

We require I.D, proof of income/employment, references, and in some cases, a guarantor. We’ll give you a checklist during the application process.

A guarantor is someone who agrees to cover your rent if you’re unbale to pay. They’re typically required if you’re a student, self-employed, or have limited credit history.

This depends on the property and landlord preferences. Please contact us about specific properties, and we’ll advise you accordingly.

For our all-inclusive rooms or HMO’s, rent typically covers bills (electricity*, gas* and water rates) Wi-Fi, and maintenance.

*Fair usage rates apply.

You can report issues by contacting us via email and / or telephone on 07396 721002. We aim to respond quickly and resolve problems efficiently.

Yes! We aim to build long term relationships with our tenants. If you want to renew or transfer to another property, we’ll do our best to accommodate.